Boost Revenue, Retention, and Free Time

Connect ALL your social accounts to Zendesk!

Connect Messaging


Zendesk is great for email, but it lacks in its support for social messaging. With this service you can connect all your messaging directly with Zendesk:

  • Facebook page Messenger
  • Facebook personal Messenger (and avoid the restrictions of page Messenger)
  • Instagram DMs
  • TikTok DMs
  • Pinterest DMs
  • X tweets
  • we can also provide email accounts and business texting with everything set up for you!

This service brings all your messaging into Zendesk where you can read and reply from contacts and also send from your Zendesk automations!

Connect Communities

Connect your communities!


What if you could also import into Zendesk...

  • your Facebook group members (with their membership answers),
  • your Facebook event attendees,
  • anyone who sends you any social message,
  • anyone who comments on your Facebook page, personal profile, and group posts,
  • and people who viewed your Facebook stories!

NOTE: Imported contacts include public information from their social profile which may include location, time zone, birthday, gender, other social handles, websites, email, and mobile number.

Wouldn't having these in your CRM provide a huge opportunity to nurture your prospects?

Connect other communities!


What if you could also import into Zendesk...

  • other peoples Facebook group members,
  • and anyone who comments on other peoples posts!

Wouldn't this provide a huge opportunity to acquire new leads?

Social Automation

Auto-respond on social!


What if you could also respond to Facebook comments with...

  • a comment,
  • and/or a personal Messenger message!

Wouldn't this save a lot of time and improve results?

Prices

Social CRM

All other apps are add-ons to this one!

Includes:

  • Facebook, Instagram, TikTok, Pinterest, 𝕏 (Twitter)
  • Social messages imported into Zendesk automatically.
  • Send social messages from inside Zendesk, via contacts or automations.
  • One-click social profile import as a Zendesk contact.
  • Automated import of social profiles of received messages.

Social messages are imported into and sent from Zendesk via email, and social profiles are imported into Zendesk via Zapier.

$20/month

$0.70 per 1000 sent social messages

Automation Add-On

Includes:

  • Import Facebook group members and event attendees as Zendesk contacts.
  • Welcome and tag members and attendees.
  • Respond to Facebook post comments, poll votes, story reactions and views.
  • AI for creating comment and message variations.
  • Automated import of social profiles of any of the above people.

Members and attendees are imported and tags are applied via Zapier.

$50/month

AI is $0.10 per 1000 words exchanged

Growth Add-On

Includes:

  • AI for creating posts (with images) and message responses.
  • Scheduled posting on Facebook personal profile, stories, groups, and events.
  • Schedule repeatable challenges and parties.
  • Referral marketing tool to incentivize people for making referrals.
  • Giveaway marketing tool to gamify referrals, keep track of points, and draw winners.

$50/month

AI is $0.10 per 1000 words exchanged

Get Started

Three Easy Steps!

  1. Create an account and follow the prompts for installing the Chrome extension.
  2. Follow the short training to connect this service to Zendesk.
  3. Watch as the system starts to import your messages and contacts!


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